2 articles

Troubleshooting

Everything we have published on troubleshooting, newest first.

Why Your IPTV Guide Is Empty, and How to Fix It

A blank programme guide is the most common IPTV support ticket there is, and it is almost never a broken account. The six causes, in the order they actually occur, and the fix for each.

Troubleshooting7 min read

How to Fix IPTV Buffering: Nine Fixes That Actually Work

About seven in ten IPTV buffering reports turn out to be Wi-Fi rather than the service. Here are the nine fixes our support desk uses, in the order that resolves the most cases fastest.